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Mattress 101
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Good store until they sell you a damaged item.

  • Selection: Good
  • Expertise: Excellent
  • Service: Very poor
Cons:
Customer Service
Return Policy

Posted by Josh from Mannford, OK on November 4, 2021

The store was nice and the salesman was great, it wasn’t until we got home with the product did we have problems. We received a damaged dresser. Contacted them immediately and told them. They ordered a new one from the warehouse. They give you 10 days to pick up the item. I would expect them to deliver the product and trade it out instead of making the customer load up and bring back the damaged item, that was damaged from them. The item is being sent back to the warehouse and they will not compromise on delivering the item the next time they are in my area. Horrible customer service.


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